Help & Support
Most questions are answered below. If yours is not, write to us at the bottom - a person reads every one.
AI support assistant
Ask about using the app. AI finds answers in these FAQs; it cannot see your account or process refunds. Your question is sent to our AI provider. Do not include private details.
Common questions
Is Pandit Ji a real person?
No. Pandit Ji is an AI, and we say so plainly rather than letting you assume otherwise. What is real is the astrology underneath: your chart is computed from the actual sky for your date, time and place. There is no human astrologer reading it, and no queue.
What does it cost?
Free usage has limits. Open Plans & Pricing for current chat subscription prices and limits. Before buying, check the Google Play or App Store quote for your storefront. Chat has no per-minute charge. Voice-minute packs and puja bookings are priced separately.
How is my chart calculated?
Drik ganana - computed from the real sky rather than read off a printed table, using the Lahiri ayanamsa and your city's own sunrise. The details are on the How We Compute page.
Which languages do you speak?
Nine: English, Hindi, Hinglish, Bengali, Marathi, Tamil, Telugu, Gujarati and Kannada. The app picks yours from your phone on the first run and you can change it any time.
Can I add my family?
Free: up to 3 saved people. Pro: up to 5. Both include yourself, under one account.
What happens to my birth details?
To delete your data, open Settings in the app, choose the option to forget all your data, and confirm. To remove just one saved fact, open the memory section in Settings. Website tool details can be cleared with “Forget these”. Deleting data does not cancel a subscription; cancel renewal separately in your store. AI providers process your questions. See Privacy for retention and backup details.
Where are the pujas actually performed?
For pujas, check the offering page for the provider, place, service window and whether booking is available. The call screen shows current voice availability and minute-pack prices.
How do I cancel or get a refund?
Cancel renewal in the store where you subscribed, Google Play or App Store. Access continues until the paid period ends. See Refunds for terms.
How do I restore my subscription?
Open Profile & settings → Plans & Pricing → Restore purchases. Use the Google Play or Apple account used for the original purchase. If access is still missing, use Help & Support; do not buy again just to restore access.
Still need help?
Save your private ticket link and check replies here. Do not send passwords or payment card details.